- Your email address
- Your order number
- The item(s) you wish to return
- Return reason ie. "unwanted and unused" or "money back guarantee".
If your product is eligible for return we will provide authorisation to send it back. Once authorised we will send a form which must be filled in and included inside the parcel, this allows us to process your return efficiently. We ask that you use a tracked delivery service to return the goods, this will cover you for loss or damage in transit.